Natural Language Processing
Design and Development

Natural Language Processing

The United Nations recognized Code Explorers for developing and deploying an NLP application to support the UN Sustainable Development Goals (SDGs).

Natural language processing (NLP) is a branch of AI that helps computers understand, interpret and manipulate human language. For example, NLP makes it possible for computers to read text, hear speech, interpret it, measure sentiment and determine which parts are important.

NLP provides numerous opportunities for companies from multiple industries and segments. Apart from relatively intuitive ways to leverage NLP, such as processing the documents and chatbots, NLP is the best way to transfer information between humans and machines.

We can help you design, develop and launch an NLP application that can recreate the best aspects of human interaction such as language tone, conversation and expression to drive emotional connection.

What are AI Virtual Assistants or AI Virtual Avatar ?

AI Virtual Assistants are artificial intelligent-powered, life-like digital beings that can recreate the best parts of human interaction—conversation, communication and emotional connection. The Harvard Business Review has a great article called,"The New Science of Customer Emotions." In this article, they share research that proves the power of creating emotional connections with customers. AI virtual Assistants can work in virtually any industry and across a huge number of use cases. But, unlike real people, they are accessible 24 hours a day, seven days a week and they never have an off day, they never forget, and they can use deep troves of data to provide in-depth, real-time answers.

How can AI Virtual Assistants transform the brand experience?

For years, marketers have talked about brands as having personalities. Now they can bring those brands to life - virtually. Now AI Virtual Assistants offer the opportunity to put a very human-looking face on a corporate body. Virtual humans give consumer-facing organizations an opportunity to completely change the economics of highly-personalized service. Virtual humans can be use at numerous organizations in banking, technology, healthcare, education, and transport, and hospitality.

In education, AI Virtual Assistants can respond to queries using natural language processing in a natural conversation in such a way that the learner directs the learning. Furthermore, resources are deployed in response to real learner queries and needs providing a personalized learning journey.

Use Cases for AI Virtual Assistants

  • Customer Service
  • Sales and Marketing
  • Corporate Training and Development such as career coaching, on-boarding
  • Technical Training
  • Brand Development and Influencers
  • PK-12 and Higher Education
  • Hospitality Self-Services
  • Government Self-Services